Text your customers from one place. Get their replies right back.
Send and receive texts from your business number, all inside LeverLoop. Every conversation ties to the customer record. Automatic quiet hours keep you professional.
Unified Inbox
SMS + Email in one thread
Customer
1m ago
Can we do tomorrow at 2?
Automation
3h ago
We can help today. What time works best?
Dispatcher
3h ago
You're booked for 2:00 PM.
Customer texts, automation messages, and replies. All in one thread.
Every text conversation lives inside LeverLoop, tied to the customer record. Whether it was sent by your dispatcher, your automation, or the customer themselves, it's all in one place.
See the inboxKey benefit: No more scrolling through personal phones to find what someone said last Tuesday.
Automation
Thanks for reaching out. What time works best?
Customer
Can we do tomorrow at 2?
Dispatcher
Booked for 2:00 PM. See you then.
Every conversation has context
Open a customer and see every text thread alongside their jobs, invoices, and equipment. When a customer texts 'is my part in yet?', you see their full history without switching screens.
See conversation contextKey benefit: Your team responds faster because they're never starting from zero.
Job completed · Furnace tune-up
Invoice paid · #4028
Photo uploaded · Before coil
No texts at 11 PM. Ever.
Set your quiet hours once. LeverLoop holds outbound texts until morning. Automated messages, follow-ups, reminders: nothing goes out when your customers are sleeping.
See quiet hours settingsKey benefit: Stay professional without babysitting the automation.
Automation
Thanks for reaching out. What time works best?
Customer
Can we do tomorrow at 2?
Dispatcher
Booked for 2:00 PM. See you then.